This page covers everything you need to know before you open an account. By using the site or opening an account, you accept the terms below. We keep them short and clear. Reading them takes a few minutes.
1. Who This Agreement Binds
1.1. These Terms bind you (the Player) and the Company operating this website ("we", "us"). We refer to ourselves only as the "Company". We do not publish a separate legal entity name, registration number or address.
1.2. By opening an account you confirm you have read, understood and accept these Terms, including future updates. If you disagree with any part, do not open an account or use our services.
1.3. We update these Terms from time to time. Continuing to use the site after an update means you accept the current version.
2. Our Licence
2.1. We operate under a licence from the Curacao Gaming Authority (CGA), under the National Ordinance on Games of Chance (LOK). This licence covers our casino games.
2.2. We do not publish a specific licence number on the site. To verify our licensing status directly, contact the Curacao Gaming Authority at [email protected].
3. Check Your Eligibility Before Registering
3.1. When you register, you confirm the following:
3.1.1. You are at least 18, or you have reached the legal gambling age in your location, whichever is higher.
3.1.2. You act on your own behalf, not for anyone else.
3.1.3. Participation in our games is legal where you are located. Checking this is your responsibility.
3.1.4. You are not an employee, manager, or close relative of an employee of the Company.
3.1.5. The funds you deposit belong to you and come from a legitimate source, not from fraud or money laundering.
3.2. We do not accept registrations, deposits or bets from people in: North Korea, Myanmar, the Kingdom of the Netherlands, the Russian Federation, Sint Maarten, Syria, the occupied territories of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia, Kherson), Northern Cyprus / the Republic of Cyprus, the United Kingdom, and the United States. This list is not exhaustive. We may restrict players from other countries too.
4. One Person, One Account
4.1. Each player may hold only one account with us. Multiple accounts linked by the same email, phone, device, IP address or payment method are not allowed.
4.2. We reserve the right to close duplicate accounts we identify and to void any related bets, bonuses and winnings.
4.3. Sharing your account is also not allowed. Your login details belong to you. Do not share them with anyone.
5. Registration and Verification
5.1. To open an account you must provide accurate, complete information plus a valid email or phone number. Keeping it up to date is your responsibility.
5.2. Because of our licensing and anti-money-laundering duties, we run identity checks (KYC) before any withdrawal. We may ask for a document, proof of address, or a video call.
5.3. If you give false information or skip verification, we may suspend or close your account and withhold winnings.
6. Deposits and Withdrawals
6.1. Deposit only using a payment method registered in your own name.
6.2. Withdrawals are processed once KYC verification is complete.
6.3. Withdrawn amounts return to the same method you deposited with. We do not send funds to a different method or a third-party account.
6.4. Limits depend on the method you choose. Check the payments page in your account for current figures.
7. Bonuses
7.1. Bonuses are limited to one per person, email, phone, device/IP and payment method.
7.2. Each promotion has its own wagering requirement, shown when you claim it. There is no fixed multiplier for every bonus.
7.3. Claiming the same bonus twice via multiple accounts is bonus abuse. We may void the bonus and winnings, and close the account.
7.4. Read the promotion terms before claiming. Ask support first if anything is unclear.
8. Inactive Accounts
8.1. An account is inactive after 12 months with no deposit, bet or withdrawal.
8.2. Inactive accounts with a positive balance are charged a monthly maintenance fee, starting 30 days after inactivity begins.
8.3. Zero-balance accounts are never charged.
8.4. Log back in and make a transaction to reactivate your account.
9. Complaints
9.1. Write to us first at [email protected]. We resolve most issues directly.
9.2. Only the registered player may submit a complaint. We do not accept third-party complaints.
9.3. Submit your complaint within 6 months of the relevant event.
9.4. Not satisfied with our review? You can escalate to Alternative Dispute Resolution (ADR) under LOK Article 5.3. For licence matters, contact the Curacao Gaming Authority at [email protected].
10. Intellectual Property
10.1. The text, graphics, logos and software on this site belong to the Company or its licensors. You may use the site only for personal, non-commercial purposes.
11. Limitation of Liability
11.1. Using the site and placing bets is entirely at your own risk. We do not guarantee the site will be error-free or uninterrupted.
11.2. To the extent permitted by law, we are not liable for indirect losses arising from circumstances reasonably outside our control.
12. Force Majeure
12.1. We are not liable for delays caused by circumstances outside our control, such as technical failures, network outages or issues with third-party service providers.
13. Severability
13.1. If any provision of these Terms is found invalid, the remaining provisions stay in effect.
14. Governing Law
14.1. These Terms are governed by Curacao law. Any disputes fall under the exclusive jurisdiction of the courts of Curacao.
15. Contact Us
15.1. For account or support questions, write to us at [email protected]. For licence-related matters, you can contact the Curacao Gaming Authority at [email protected].