Knowing how we protect your data is your right. This page explains what we collect. It also explains why we process it. You'll find your rights here too.
DATA WE COLLECT
At registration you enter a phone number or an email. You also set a password. Your password is never stored as plain text; it's kept encrypted. While you use your account, certain transaction data is logged. Deposits and withdrawals are part of that. Bets you place are logged too, and so is your bonus activity. We need this data to run your account.
WHY WE COLLECT DATA
As an online platform, we need certain information. Without it we can't open an account for you. We also can't process your transactions safely. That's why we only ask for what's genuinely needed, and nothing more.
IDENTITY VERIFICATION (KYC)
Our Curaçao licence comes with certain obligations, so we carry out identity checks. We ask for a colour copy of your passport or ID card. If needed, we may also ask for a driving licence copy and a proof of address. Your phone number needs to be confirmed as well. You can also choose video verification — a short call with one of our agents, with the language agreed beforehand. We only use these documents to confirm who you are and to prevent fraud. If verification isn't completed, bets may be voided and deposited funds may be returned.
WHY WE PROCESS YOUR DATA
We process your data for a few reasons. Opening and managing your account is one. Handling your transactions is another. Verifying your identity is part of it too, along with meeting our licence obligations and keeping the platform secure. Our services are for players aged 18 and over only, and we don't knowingly collect data from anyone younger.
SHARING YOUR DATA
We may share some of your data with service providers. Payment processors are one example, identity verification services are another. This sharing only happens to the extent it's needed. We never sell your data for marketing purposes.
COOKIES
Our website uses standard cookies. They're needed to keep your session active and to remember your preferences. They also help the site run properly. We may allow analytics and advertising partners to place their own cookies to improve service quality. You can manage cookie preferences in your browser settings.
DATA SECURITY
We apply industry-standard security measures to protect your data. No system is ever completely secure. If you notice anything suspicious, contact us right away.
DATA RETENTION
We only keep your data for as long as it's genuinely needed. Managing your account is one factor in that period, and our legal obligations are another. Data that's no longer needed is securely deleted or anonymised.
DATA TRANSFERS
We may sometimes transfer your data to service providers outside Curaçao. We only do this in a few situations: when the receiving party offers adequate protection, when a contract requires it, or when a legal obligation requires it. We apply the same protection standard in every case.
UNDER-18 USE
Our service is for adults only. Anyone under 18 can't open an account. If we detect such an account, we close it and freeze the balance. For parents, we recommend tools like betblocker.org and gamban.com. These tools help limit device access.
DEVICE AND BROWSER INFORMATION
When you connect to our site, certain technical information is logged. Your device type is one example, your browser version is another. Your IP address is logged as well. This information helps keep the site secure and helps us fix technical issues.
MARKETING COMMUNICATIONS
We sometimes send bonus or campaign notifications. These may arrive by email or SMS. You can stop these messages at any time — change your preference in your account settings, or ask our Support Team directly.
SCOPE OF OUR OPERATION
We operate under a Curaçao licence, and your data is processed within that scope. Our service providers may be based in different regions. Even so, we apply the same protection standard.
KEEPING YOUR DATA UP TO DATE
Keeping your account details current is your responsibility. Update your phone number in your account if it changes, and do the same for your email address. Outdated information slows down verification, which can delay your payout.
YOUR RIGHTS AND CONTACT
You can request access to the data we hold about you. You can also ask us to correct inaccurate or incomplete data, and request deletion subject to certain conditions. You can submit these requests through your account settings or through our Support Team. For questions about privacy or data processing, write to us at [email protected].
THIRD-PARTY LINKS
Our site sometimes links to other websites. These sites aren't ours, and they have their own privacy rules. If you follow a link, we recommend reading that site's own policy. We aren't responsible for the content of those sites.
CHANGES TO THIS POLICY
We update this Privacy Policy from time to time. The current version is always published on this page. We recommend checking back whenever a change is made.