We see betting as a form of entertainment, not an income plan. This page walks through the tools that help you keep your play in balance — from the age limit through to self-exclusion.
WE ENFORCE THE 18+ AGE LIMIT STRICTLY
You need to be at least 18 to open an account with 1King. There's no flexibility on this rule. We may request age verification documents, and we can suspend an account until they arrive. If a minor lives in your household, we recommend installing filtering tools such as betblocker.org and gamban.com; betblocker.org is free, while gamban.com offers a free trial.
HOW WE SPOT RISKY BEHAVIOUR
For most players, betting stays a casual pastime, but for some it can turn into a serious problem — we're aware of that. We pay attention to signs like repeated losses or financial strain in account activity. If we notice something, we'll reach out, review the situation with you, and walk you through the self-limitation options available. This approach is about spotting a problem early, not about placing blame.
ASSESS YOUR OWN HABITS
Compulsive gambling is a genuine health issue, and we take it seriously. If you want an objective view of your habits, we recommend a self-assessment test. Gamblers Anonymous' "20 questions" test is available at gamblersanonymous.org. The same site lists support meetings held worldwide, both in person and online.
6 SIMPLE RULES TO STAY IN CONTROL
If you want to keep your gambling habits balanced, keep these points in mind:
1. Don't play on borrowed money. Betting with borrowed funds multiplies the risk.
2. Set a budget first. Write down your upper spending limit before you start, and don't go past it.
3. Use limitation tools. Several methods exist to help you stop yourself.
4. Remember it's a game. Don't treat winnings as guaranteed income.
5. Take breaks. Do something else from time to time instead of long sessions.
6. Watch your mood. Skip playing if you're feeling down or on edge.
HOW SELF-EXCLUSION WORKS
Occasional play can turn into a daily habit for some people, and sometimes into something hard to stop. If that sounds familiar, you're not alone — we're here to help.
Our self-exclusion tool isn't automatic or self-service, and we want to say that clearly. All you need to do is tell us about your situation through our Support Team, by email or live chat. Once we receive your request, we close your account for the period you choose; during that time you won't receive marketing messages from us or from our partners. You agree the length of the period together with our Support Team.
Once self-exclusion starts, you can't open a new account, place bets, or deposit funds on your existing one. Alongside this step, it can help to talk to a specialist — organisations like gamblingtherapy.org offer professional support and counselling.
KEEP TRACK OF YOUR TIME
Setting a time limit before you start a session helps. You can set an alarm on your phone and take a break when it goes off. This small habit prevents sessions that run long without you noticing. Checking your screen time now and then also keeps you aware.
SUPPORT RESOURCES
The resources below offer extra support when you need it:
| Resource | What it offers |
|---|---|
| betblocker.org | Free device filtering software |
| gamban.com | Filtering tool with a free trial |
| gamblersanonymous.org | Self-assessment test and support meeting info |
You can decide for yourself which resource fits you; you can also use more than one at the same time. If someone close to you is struggling with gambling, these resources are open to them too — talking about it openly usually makes the first step easier.
HOW TO REACH US
If you have a concern or a question, write to us at [email protected]. Our Support Team responds directly whether it's about self-exclusion, limits, or a general question. A reminder: limit and exclusion tools aren't automatic in the account panel — you can only activate them by speaking with our Support Team.
ASKING FOR A LIMIT ISN'T WEAKNESS
Setting yourself a limit isn't a sign of weakness — it's a way of staying in control. Many players take this step, and you can take it whenever you're ready. There's no need to feel embarrassed about it; our Support Team listens and helps without judgement.
FREQUENTLY ASKED QUESTIONS
Can I set my own limit from the account panel?
No, these tools aren't automatic. You activate them by contacting our Support Team.
How long does self-exclusion last?
There's no fixed period — you agree the length together with our Support Team.
Can I deposit while self-excluded?
No. Deposits and betting are both stopped while exclusion is active.